Thursday, August 14, 2008

FORMAL VS INFORMAL COMMUNICATION


# Formal Organization - a system of consciously coordinated activities or
forces of two or more persons. (definite, structured, common purpose)

• Persons are able to communicate with one another

• Willing to contribute action

• To accomplish a common purpose

# Informal Organization - based on myriad interactions that take place thourghout an organization’s history.

• Indefinite

• Structureless

• No definite subdivisions of personnel

• Results: customs, mores, folklore, institutions, social norms, ideals --
may lead to formal organization

No comments: